
Frequently Asked Questions
(FAQ's)
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. More information here: https://reagtools.co.uk/policies/shipping-policy
We dispatch orders as quickly as possible. (See our shipping page: https://reagtools.co.uk/policies/shipping-policy)
Typical delivery times are within a few working days for in-stock items. If an item is back-ordered or imported, there may be delays. In that case we’ll notify you of estimated delivery or offer a refund if the lead time is too long.
Product
Our listed prices are exclusive of VAT (i.e. VAT will be added at checkout).
If you receive a damaged or wrong item, please contact us immediately at tools@reagtools.co.uk. We can arrange a replacement or refund, and guide you through the return process (we may request photos or evidence of damage).
See our returns policy here: https://reagtools.co.uk/policies/refund-policy
Yes — for most items, we accept returns within a specified “cooling-off” period (e.g. 14 days) provided the product is unused and in its original packaging. (Check our “Refund Policy” page for full details.)
Because we import many specialist tools, occasionally stock runs out or shipments are delayed. When an item is back-order, we will show an estimated restock date if known, or let you know when the next shipment arrives. You may also opt for a refund if you prefer not to wait.
Many of our products come with manufacturer warranties / guarantees. For specific product information get in touch tools@reagtools.co.uk
Other
ReAg Tools stocks and supplies tools and equipment for food growing, market gardening, and regenerative agriculture.
We aim to make high-quality, often import-hard-to-find, growing tools available to growers and regenerative agriculture practitioners.
We provide information, blog posts, and product guides (under our “Learn” section) to help you select tools suited to your scale and needs.
If you’re unsure, contact us with your plot size, soil type, and purpose, and we can recommend options.
You can reach us by email at tools@reagtools.co.uk
Our team is happy to help with technical questions, sizing advice, or product comparisons.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.